Privacy policy

Effective Date: September 18, 2026

At rciikg-pg.myshopify.com (operated by The Trustee for YEA SMSF), protecting your personal privacy is a fundamental obligation. This Privacy Policy outlines the types of information we collect, how we handle and protect that data, and the rights available to you regarding your personal information.

Information We Collect

To process transactions smoothly and enhance your experience on our website, we gather several categories of information:

1. Information Provided Directly by You

  • Contact & Identification Data: Name, email address ([email protected] for service inquiries), telephone number, billing address, and delivery address.

  • Transaction Details: Records of ruler sets, pencil boxes, or copy paper purchased, order dates, payment status, and order history.

  • Customer Support Records: Communications, feedback, or inquiry records sent to our support representatives.

2. Information Collected Automatically

  • Device & Technical Data: IP address, browser type, device identifiers, time zone configurations, and operating system.

  • Usage & Analytics: Browsing paths, pages viewed, search terms, cart additions, and duration of site visits collected via cookies and tracking technology.

How We Use Your Information

We process personal information strictly for legitimate business purposes:

  • Order Fulfillment: Processing orders, handling payments, arranging logistics, and issuing invoices and shipping notifications.

  • Customer Care: Responding to inquiries led by Philippa Edmunds, resolving issues, and managing return requests.

  • Platform Improvement: Analyzing traffic patterns to optimize layout, load speed, and product recommendations.

  • Security & Fraud Prevention: Verifying transactions to protect our operations against fraudulent or unauthorized activity.

Third-Party Data Sharing

We do not sell, rent, or trade your personal data. We only share information with trusted third parties necessary for store functionality:

  • E-Commerce Infrastructure: Our store is hosted on Shopify, which provides the technical foundation for our online storefront.

  • Payment Gateways & Courier Partners: Secure credit card processors and shipping carriers who handle card tokenization and physical package delivery.

  • Legal Obligations: We may disclose details if required by applicable Australian laws, legal proceedings, or government demands.

Cookies & Tracking Technologies

We use cookies, pixel tags, and local storage to keep track of items in your shopping cart, remember user settings, and compile aggregate statistical data. You can adjust your browser settings to block cookies, though doing so may limit your ability to use certain features on our site.

Your Data Rights

Depending on your place of residence, you maintain specific rights regarding your personal information:

  • The right to request access to the personal data we hold about you.

  • The right to request corrections to inaccurate or incomplete details.

  • The right to request the deletion of your personal information, subject to statutory record-keeping obligations.

To exercise any of these rights, contact our Privacy Compliance team at [email protected].